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FlowerBridesmaid.com Customer Q&A

By  Glynis Wilson,   posted Jun 24, 2017
I inadvertently ordered the dresses twice. Please please cancel the second transaction FBF24204 The transaction to proceed with is FBF24203 Please assist in this regards
By  Customer Service Center,   posted Jul 1, 2017
Hi,thank you for your inquiry. Dear Customer, we have refunded you FBF24203, you will get the refund within 7-15 working days. Enjoy your shopping here.
By  Celia Cortez,   posted Mar 29, 2017
Hi I'm a bit confused In the size I am 36 1/2 in the bust and in waist I am 32 in and in the hips I am 37 1/2 in. What size would you recommend me?
By  Customer Service Center,   posted Mar 30, 2017
Hi,thank you for your inquiry. Dear, sorry for replying you late. I recommend custom size for a dress. Enjoy your shopping here.
By  Mistie Johnson,   posted Feb 16, 2017
My bridesmaids ordered dresses last week of January 2017 and were told their dress would be shipped out February 22. Where are the dresses being shipped from?
By  Customer Service Center,   posted Feb 26, 2017
Hi,thank you for your inquiry. We shipped from China.Could you tell me the order number?
I will check it for you.
Thanks. Enjoy your shopping here.
By  Tara,   posted Dec 31, 2016
Hi I would like to order a couple of colour swatches.
By  Customer Service Center,   posted Jan 2, 2017
Hi,thank you for your inquiry. About the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard:  $25   3-5 working days
via Expedite : $30  1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.flowerbridesmaid.com/memberPayDirectly.asp Enjoy your shopping here.
By  Kelsi,   posted Feb 3, 2016
I would like to order three color 4 color swatches please. When is the soonest I could have these shipped. I would like - Dusty Rose, Pink, Light Pink and Champagne please.
By  Customer Service Center,   posted Feb 3, 2016
Hi,thank you for your inquiry. For color samples,you need to pay the USD25 shipping cost.
Because we are on Chinese New Year holiday now,we don't arrange shippings,the soonest we can send the samples is 20th,Feb. Enjoy your shopping here.
By  Michelle,   posted Nov 23, 2015
What color is the Style # B0934 that is shown in the picture?
By  Customer Service Center,   posted Nov 23, 2015
Hi,thank you for your inquiry. It is similar to aqua. If you want the color which is shown in the picture, we suggest you choose same as picture when you place the order, then we will make the dress in the color which is same as picture. Enjoy your shopping here.
By  Terrisha,   posted Aug 24, 2015
So I'm getting married may 2016 I know for sure my 14 daughter n 15 niece wud fit I have an 11 yr old daughter n niece who one is tall one semi short but bwtn 80-100poundz want all my Junior bridesmaids dresses alike u think this dress wud b a great fit for the younger gurls
By  Customer Service Center,   posted Aug 24, 2015
Hi,thank you for your inquiry. Hello, dear,
If you are not sure about the size, we suggest you to do custom size.
Here is our Measurement Guide for your reference:
http://www.flowerbridesmaid.com/info/How-to-Measure/
Then choose custom measurements in the dress page, you will see a form. Please fill in with your measurements.
Hope you can understand.
Have a good day. Enjoy your shopping here.
By  robin,   posted Aug 5, 2015
do your dress come in all colors or only the display colors?
By  Customer Service Center,   posted Aug 5, 2015
Hi,thank you for your inquiry. Hello dear,
Could you tell us which dress at first?
You can choose the color you want in the color option.
Then we will make the dress in the color you choose.
Thank you. Enjoy your shopping here.
By  Michelle,   posted Jul 1, 2015
Hi, you previously answered a question for me. I would like to know if you can completly cover the back? also how long would i have if I wanted to return the dress
By  Customer Service Center,   posted Jul 1, 2015
Hi,thank you for your inquiry. Yes,you can have the back completly covered.Please write this request in your order.If you want to return a dress,you need to contact us in 7 days of receiving it. Enjoy your shopping here.
By  Tiffany,   posted May 23, 2015
If my clothing is in French size 38, what size in US should I fit in?
By  Customer Service Center,   posted May 23, 2015
Hi,thank you for your inquiry. Could you tell us your bust waist hips measurements? Enjoy your shopping here.
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